We are seeking an exceptional Head of Housekeeping to join the PGA team.
Main duties & responsibilities
As the Head of Housekeeping you will be responsible for:
Managing the day-to-day housekeeping operation to ensure the team create renowned memorable experiences for all our guests.
Ensuring that maximum productivity, motivation and satisfaction are achieved within the team, through facilitating teamwork, recruitment, training and development of staff. You will recommend promotion and have had experience performance managing.
You will as well meet and greet guests and coordinate and organise requirements for VIP and group bookings.
You will be a key part of the management team, reporting to the General Manager, you will maintain and promote a quality product, ensuring that PGA resort is abreast and ahead of the market place in terms of trends and innovations.
Successful candidates for our Head of Housekeeping opportunity will:
Demonstrate genuine dedication to their craft and show a commitment to consistent quality in our product and service.
Have ideally worked in a similar role within a 5*luxury environment.
Have the talent to think strategically, be capable of managing all areas of the housekeeping department, including finance.
Be a strong leader, who is adaptable and has exceptional interpersonal and communication skills, you must have experience managing a large team, and work well in conjunction with other departments.
Ability to work under pressure, conveying ideas and information clearly, with excellent attention to detail. You will be able to effectively anticipate, identify and solve problems and will be effective at listening and clarifying concerns raised by staff and guests.
Immaculate personal presentation with professional and welcoming personality.
The ideal candidate will possess an excellent command of the Spanish & English languages.